HELP CENTRE
Delivery Information – Townsville
We offer local delivery across Townsville for a flat rate of $10.
Delivery Schedule
• Orders placed Sunday–Wednesday before 12:00 PM
Delivery from 4:00 PM Wednesday
• Orders placed Thursday–Saturday before 12:00 PM
Saturday Delivery
Free Delivery Offer
Orders over $150 qualify for free delivery.
Orders over $150 placed before 12:00 PM may be eligible for same-day delivery.
Dry Goods Delivery
If your order contains dry goods only, delivery can be left in a safe place even if no one is available to receive it.
Chilled, Frozen & Alcohol Products
For safety reasons, chilled, frozen, and alcohol products must be received in person. A Korea Mart staff member will contact you directly to arrange a suitable delivery time.
For alcohol deliveries, proof of age may be required upon delivery, and our driver may ask to see a valid photo ID before handing over the order.
Alcohol products can only be purchased together with Korean or Asian grocery products.
Alcohol deliveries are available only to customers aged 18 years or over.
Valid photo identification may be required upon delivery.
Alcohol will not be delivered to intoxicated persons.
If no eligible adult is available to receive the alcohol, the delivery may be refused and returned to the store.
Important Notice for Frozen Meat Products
Please note that frozen meat products may partially thaw during delivery. We recommend placing your order with this in mind.